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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A popup will open. It contains exhaustive info about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of tutorial video clips demonstrating how to work with our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you searching for, take a glimpse at our comprehensive FAQ section, which includes questions asked by actual individuals and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new Q&A's in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can contact our great team of customer service technicians available 24-7-365 and eager to help you with any question. Each trouble ticket you submit will be replied to within 60 minutes (the average trouble ticket response time is about 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 271885

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com